Canada Post has recently communicated to eBay that it will discontinue offering Light Packet USA and Light Packet International services to eBay label printing platforms. Given the upcoming migration of Canadian eBay shipping label printing to Shippo, we have agreed to implement this change with the launch of the Shippo platform. Because Light Packet is […]

The issue with PayPal shipping label printing has now been resolved. PayPal released a fix to the shipping labels flow yesterday afternoon, and the service should be back to normal. Specifically, when eBay sellers choose “Print Shipping Label” on My eBay, and enter the label printing flow on PayPal: Sellers will no longer be asked […]

The eBay Canada team is aware of issues with shipping label printing on the PayPal platform: PayPal recently introduced a new step in the shipping label printing flow that requires sellers to sign up for a new Canada Post account or link an existing account to their PayPal account. Once the accounts are linked, it […]

Over the past several years, we’ve been focused on building and strengthening our domestic market. This is a multi-year journey in partnership with you, our Canadian seller community, and there is good momentum on eBay.ca: For example, in the first three months of 2017 we saw double-digit growth in domestic sales. Now, we’re taking the […]

We’re pleased to inform you that the issues with shipping label printing on the PayPal platform should now be resolved. The buyer’s phone number should now be automatically added to their address on all shipping labels, in compliance with Canada Post’s international shipping policies. If you do notice that a buyer’s phone number is not included […]