Archive for March, 2017

Filed in: General

PayPal label printing issue resolution

We’re pleased to inform you that the issues with shipping label printing on the PayPal platform should now be resolved. The buyer’s phone number should now be automatically added to their address on all shipping labels, in compliance with Canada Post’s international shipping policies. If you do notice that a buyer’s phone number is not included […]

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Filed in: General

eBay Store subscribers: Your Q2 shipping supplies coupon

The Q2 2017 voucher codes for eBay-branded shipping supplies will be emailed to qualified Canadian eBay Store subscribers during the week of April 3rd. These voucher codes can be applied to purchases made from the eBay shipping supplies Store. As announced in the 2017 Spring Seller Update, the value of the eBay-branded shipping supplies coupon for […]

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Filed in: CAD, General

eBay Migration Tool for ended USD listings available until April 20, 2017

Last year, we announced we were retiring support for creating and managing US dollar (USD) listings on Since then, eBay sellers have used the eBay Migration Tool to convert  nearly two million USD listings into Canadian dollar (CAD) listings, or to migrate them to In January, as the final step in this […]

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Filed in: System Announcements


The eBay Canada team is aware of issues with shipping label printing on the PayPal platform: Labels for shipments to the United States or other International destinations are not printing without the inclusion of a buyer phone number in the address details. We are currently working with PayPal to resolve this issue. In the interim, […]

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